What is Malware?
Malware is short for malicous software. It can be the cause of annoying popups, sudden crashes, or corrupting your operating system behind the seens. Any software that is not desired, difficult to remove, or 'secretly' works in the background is considered malware. Spyware, Virus, and Trojan programs also fall under this general descriptor.
Virus & Malware Removal PLUS
Our signature 'Virus & Malware Removal PLUS' service is like none other. First it involves an actual infection removal and much more. Some "technicians" will simply format your hard drive and reinstall your operating system as this can be done in a short amount of time however your documents, purchased programs, etc are lost in this process unless they are backed up before hand. Occasionally the infection is deeply embedded and a Windows reinstallation is neccessary however this is rare and data will be backed up and restored as needed.
Next, we install trusted antivirus software to protect you from future infections. We are an AVG Authorized Reseller and have options for premium Internet Security Packages.
Finally, we make sure all updates are installing properly. Having the latest updates are a key to continued protection to new threats.
This service is recommended for Drop-Off Service and has an average turnaround time of 24-48 hours or less. On-site, afterhours, or rush service is available at our standard rates.
Virus / Malware Removal PLUS Service is a Drop-Off only service and includes a 90 Day Warranty. On-Site service is available at our regular rate.
Don't forget to ask about our Premium Protection Service!